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A New Hiring Playbook for Career Services

How Birmingham Business School Careers is hiring for the future of work and education

Date: June 18, 2026
Time; 4:00PM CEST / 3:00PM London Time
Location: Online

As student expectations evolve, AI reshapes the world of work, and career services take on increasingly strategic responsibilities, many institutions are still hiring career professionals using criteria designed for a very different era.

The question is how career services can continue building teams that combine deep sector expertise with new skills, perspectives, and ways of thinking.

Career services are helping students navigate one of the fastest-changing employment landscapes in history. Expectations from students are evolving. Employers are changing how they recruit. New technologies are transforming the way we work.

At the same time, career services are being asked to play an increasingly strategic role across employability, student engagement, employer relations, and institutional priorities.As the profession evolves, many leaders are reflecting on an important question: How can we continue building strong careers teams equipped for the opportunities and challenges ahead?

In this webinar, Albert Segura speaks with Tripp Martin, Head of Careers at Birmingham Business School, about attracting, recruiting, and developing talent within modern career services. Drawing on his experience leading teams through significant organizational change, Tripp will share his perspectives on balancing experience with potential, bringing fresh perspectives into the profession, and helping teams develop the capabilities needed for the future. Together, they will discuss:

• How leading teams balance experience, qualifications, and potential when recruiting careers professionals

• The skills and capabilities career services teams need in an AI-enabled world

• Balancing sector expertise with fresh perspectives and transferable skills

• Creating adaptable teams that can respond to changing student and employer needs

• Practical lessons from recruiting and developing talent in a modern careers service