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The 5 Step Approach to Career Coaching by Jim Dusserre


How Chapman University is using a repeatable, human-centered framework to help career advisors have a guided conversations and drive better student outcomes.

Date: Thursday, April 23 2026
Time: 1:00PM Eastern Time | 10:00AM Pacific Time
Location: Online

Most career advisors care deeply about students — but not everyone has a structured approach to coaching conversations. Without a framework, sessions can feel reactive, inconsistent, and hard to scale across a team.

In this session, Jim Dusserre from Chapman University will walk through the 5 Step Approach to Career Coaching — a practical framework he developed through years of leading career services and working directly with students and advisors. He’ll share how it brings clarity, consistency, and confidence to career coaching at every level.

We’ll explore:
👉​ Why having a repeatable coaching framework changes everything — for advisors and students alike
👉​ The 5 steps and how they work in practice, not just in theoryHow to adapt the approach for different student populations, from first-gen undergrads to graduate students
👉​ Where most career coaching conversations go off track — and how to get them back
👉​ What it takes to train and align an entire career team around a shared methodology
👉​ How technology and tools can support (not replace) each step of the process
👉​ A practical session for any career advisor or career services leader who wants to move from good intentions to a structured, scalable approach — one that makes every coaching conversation count.